Vanbrugh House Hotel - Oxford

Our Christmas Eve stay was magical, especially with the surprise Christmas gift awaiting us. The cozy, clean room felt inviting, reminiscent of visiting my nana's house.

It was clean with competent and knowledgeable staff on the receptionist.

Right in the heart of the city, a short walk to historic sites and a church.

The place was clean and romantic, it had amazingly efficient and excellent staff from check-in to check-out. The bed was comfy and the room was well-appointed and lovely romantic. We had pastries and cakes in the morning. The hotel was in a stunning location, in neighbouring Bills restaurant. It was also just next door to restaurants, attractions, shopping and bus transportation and the main shopping streets of oxford.

The hotel of choice in Oxford. Brilliant small property with really kind and amazingly great staff in a very pleasant manner. Brilliant location, a short walk to St Peter's College. Walking distance to a covered market and a market across the street. Very comfy bed, large bathroom and a fireplace, coffee and an iron in the room...

Warm reception, friendly staff, lovely room

Payment machine broke, so needed to visit ATM and pay in cash.

The Premier Suite was spacious, but the bathroom water didn't get hot enough.

Room was fantastic, but we did opt for the best they had. Location is brilliant - everything we wanted was right on the doorstep.

Breakfast was a little chaotic, but the place has only been open a few months so they are still sorting themselves out.

The hotel is brand new and extremely well appointed. The room we had was excellent and situated in the heart of Oxford. First class.

Being a frequent traveller, I find this hotel with extremely friendly staff, very convenient location, clean and cosy room and also nice breakfast. I will surely recommend this hotel for my friends.

Location was great, room size and bathroom was perfectly new and clean

Very nice design, very courteous staff, great atmosphere.

The downsides have already been mentioned by other reviewers: the staff is very friendly and courteous, really a pleasure to talk to, but some are not trained and are rather insecure and sometimes impractical in serving breakfast or other meals. They just need a little training by professional staff. Second, there needs to be a proper reception set up in the launch - at present a very young and untrained person sits with a laptop in the launch and needs to struggle out of a huge armchair to pass keys and papers. Why does he/she not even have a proper business chair? Also, the launch is packed with too much furniture - needs to become lighter to be inviting.

Really clean and centrally locatted

The service was fantastic as well as I felt welcome. Lovely room and spacious

Bedrooms were very well designed and equipped. Location was excellent.

Crowded public spaces. Trying to have afternoon yes in the lounge whilst other guests were checking in or waiting for taxis with their luggage was chaotic. Restaurant was very cramped and the food adequate rather than exciting.